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We take pride in the products we make and warrant to the person who originally purchased the product (“you”) that all HEST products will be free from defects in workmanship and materials for their applicable 5 Year Warranty Period, subject to the below conditions.
In order for your warranty claim to be approved, the following conditions must be met:
(1) You must have purchased the product from a HEST authorized dealer or from HEST.com.
(2) You must provide proof as to the date of purchase from the HEST authorized dealer.
(3) You must return the product to HEST; and you must have used the product only as intended and in accordance with the product’s care instructions.
If a defect occurs as the result of the Product’s intended use according to the care instructions during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. The warranty does not cover defects caused by third-party modifications, repairs, or replacement parts. Punctures, scratches, normal wear and tear, and the natural breakdown of colors and materials over extended time and use are not warranted.
We will make every effort to replace limited edition or discontinued products but cannot guarantee their availability for replacement. Any limited edition or discontinued product still under its applicable warranty that cannot be replaced with an identical product will be replaced with the equivalent model based on availability.
If you aren't happy with your purchase from hest.com, you can return it for a full refund within 100 days of buying it.
We stand by our product 100% and believe that a quality night's sleep is the key to enjoying every second of the great outdoors. If you are not completely satisfied with your HEST product during your first 100 days – you can return it no questions asked – guaranteed.
If you have any questions or need to make a return, please visit our returns portal or email us at info@hest.com. We'll take care of you and refund your total product cost!
Made in USA - HEST products are assembled in Seattle with components from California, Philippines and China.
Yes, the covers on all of our products are machine washable! You can spot clean as needed or for a deeper clean, unzip the cover and toss in the washing machine. We use high quality nylon fabric, so we recommend washing on cold with like colors and hang-drying on a line or in the machine on a low heat setting to prolong the life of the fabric.
To reduce the volume of the fill, unzip the interior side zipper and remove the desired amount of fill.
Yes, you can pick up and save on shipping costs. Save on shipping by picking up at our warehouse. Usually ready within 4 hours.
Pick Up Address: 654 South Lucile Street, Seattle WA.
You can view the complete law labels for all our USA market products by clicking here.
You can view the complete law labels for all our Canadian market products by clicking here.
Yes, very. The zippered travel cover is removable and machine washable as well as dirt & water resistant. Please refer to the products care label for specific washing instructions. A Hest pillowcase is a great way to keep the pillow protected and clean.
The pillow fill is a blend of enhanced memory foam and polyester. The enhanced memory foam is CertiPUR-US certified.
The camp pillow has a contoured profile that rests in the neck and keeps it in place while sleeping in more upright positions; i.e. on a plane or in a car.
The Pro Travel Pillow functions as a neck pillow providing lateral support while sleeping upright. It also has a body pillow mode and small travel pillow mode.
Designed for desired alignment from your head to your neck to your spine, the blend of shredded memory foam and polyester offer the support of a home pillow with high resilience, without flattening or losing shape.
Yes! The Pillow cover can be removed and machine washed. For detailed instructions on cover removal & cleaning check out our blog.
To reduce the volume of the fill, unzip the interior side zipper and remove the desired amount of fill.
1) Unzip the top zipper of the cover.
2) Reverse cover and deploy pillow.
3) Zip cover closed.
4) Either clip around the neck as a neck pillow, use unclipped as a small body pillow or fold in half and stuff into the sleeve to make a small travel pillow. You can read more here.
You can use your Foamy Seat Cushion just about anywhere you like! With its outdoor technical fabric and waterproof coating on the base fabric you can use it inside or outside.
Some examples of where to use it are: cold bleachers, picnic benches, camp chairs, office chairs, car seats, rocky beaches, directly on the ground and more.
The Seat Cushion offers deluxe comfort while using the same type of Foam as our mattresses but in a 3” design. The Seat Cushion has 2” of denser more supportive foam just like our mattresses and 1” of the plush top foam. The 3” design is better suited for a seat cushion because it allows for optimal packability and does not raise you up too high when used in a vehicle or other seat.
To wash your Seat Cushion Cover you will need to remove the foam from the cover. We recommend gently removing the foam by grabbing both layers, to avoid tearing or causing them to separate.
The cover should be washed inside out on a cold gentle cycle and hang dry when possible; this will help preserve the longevity of the fabric’s fibers.
To reinsert the foam, gently bend it on itself and insert into the cover. Once inserted, reach in and orient the corners for a flush fit.
The Dually is well suited for truck bed, RTT or van build-outs, on dedicated sleeping platforms where the mattress will remain stationary or folded for storage. The Dually is designed to fold in half to allow more room for gear when not in use and is held in place by two sturdy clips.
The Foamy is designed to be used as a single mattress while also having the ability to link to another Foamy to serve as a double mattress. The Foamy does have a waterproof base which can be nice if you are tent camping or sleeping out under the stars.
The key difference between the Foamy and Dually is that the Foamy rolls up for ease of storage and the Dually folds in half. Whether you get a Dually or Foamy will depend on your storage capabilities, your sleeping setup, and the nature of your camping trips.
Yes! We currently offer 4 versions of the Dually: Short (64”x50”x3.9” Open & 64”x25”x7.8” Packed), Long (78"x50"x3.9" Open & 78"x25"x7.8" Packed), Wide (74"x60"x3.9" Open & 74"x30"x7.8" Packed), and Queen (78”x60”x3.9” Open & 78”x30”x7.8” Packed). We’ve found that certain vehicles & build outs work better with the different sizes, so make sure to measure your sleeping platform/space before you order.
The cover zips off and allows the foam to be removed for washing the cover. The polyurethane coated nylon on the bottom of the mattress folds to the outside, protecting the stretch nylon twill sleep surface from moisture and dirt during transport or storage.
To learn more about how to remove the cover & cleaning the Dually, check out this blog/video.
Yes! The extend can be used as a 1-person mattress. The extend is designed to pair with the Dually, so it does not have built in straps for securing a roll. You will need to use your own straps or email info@hest.com for tips on how to secure your roll.
Yes, the extend uses the same exact blend of foam as the Dually, Sleep System, and Foamy.
Whether you are using the Extend 78 or Extend 72 we recommend that customers purchase the Fitted 25 in our regular fabric or our cooling fabric. While it is not an exact fit, the Fitted 25 is our closest fit and it works very well.
1. Unclip the two clips on the integrated compression harness.
2. Roll out the comfort!
3. Straighten the “welcome mat” and use it for shoes or personal belongings.
4. Use the linking clips to connect to another Foamy for more cuddle room.
5. Sweet dreams!
To learn more about how to use your Foamy, view Foamy 101and watch ourinstructional video.
1. Starting at the head of the Foamy, begin rolling.* Start with a tight initial roll, use your knee to compress as you go, and take your time- it takes a moment for the air to escape the foam.
2. When fully rolled, reattach clips & tighten integrated compression harness by cinching straps.
3. Hit the road!
To learn more about how to pack up your Foamy, view Foamy 101.
To learn more about how to remove the cover & clean your Foamy, check out this blog/video.
Yes it is. The cover zips off and allows the foam to be removed for washing the cover. The polyurethane coated nylon on the bottom of the mattress folds to the outside, protecting the stretch nylon twill sleep surface from moisture and dirt during transport or storage. For more information, see our blog and video on how to remove/wash the cover.
The system is built around the desire to bring high-performance memory foam to your campsite. Home mattress foams have evolved and improved over the years, and we wanted to bring the same innovative foam chemistries from your home to the outdoors. We started with the foam and developed the best combination of foam to conform, provide pressure point relief, breath and support different sleeping positions in the outdoors. With all these sleep performance goals, we also added the goals of being thinner than a home mattress and compressible to roll up. In addition to the foam, the drop stitch also allows us to recreate the home mattress experience in the outdoors. Most home mattresses have a firm base of foam. It would be impossible to roll up a home mattress base, so we created the drop stitch base, since it creates a firm support for the foam but also deflates and rolls up. The drop stitch has added benefits of being waterproof, durable and helps compress the foam during rolling.
Your HEST Sleep System is simple to assemble:
1. Unroll sleep system
2. Screw tube in to “OUT” port of pump
3. Remove valve cap on the dropstitch base
4. Press down on the spring-loaded valve stem & turn clockwise until it springs up. The valve is now closed & will hold air.
5. Insert pump tube in to valve & inflate w/ pump
6. Inflate to desired firmness. (Pump dial does not register until 7 PSI. We recommend under 10 PSI. Do not exceed 15 PSI.)
7. Attach valve cap.
8. Sweet dreams!
After enjoying a wonderful night sleep, the HEST Sleep System can be rolled up for transportation and storage:
1. Remove the valve cap
2. Depress & turn valve stem counterclockwise to allow air to escape.
3. Install “IN” port of pump.
4. Press down on the spring-loaded valve stem & turn clockwise until it springs up.
5. Remove extra air with the pump.
6. Install valve cap.
7. Attach compression harness to base.
8. Start with a tight roll & slowly roll Sleep System to allow air to escape from foam.
9. Connect compression straps and tighten.
10. Insert sleep system & pump into bag. (Alternative- Attach compression harness to bag & then base.)
11. Hit the road!
More info & video instructions can be found on our 101 blog!
We designed the foam cover to zip off the drop stitch for a number of reasons. We expect people to remove the foam cover and wash it. It is also possible to remove the foam cover and use the foam without the drop stitch. This can be a nice option if your sleeping surface is flat & dry.
We realize everyone will need to store their mattress between their adventures. Please make sure your mattress is dry before storing it. Since the foam cover is only water resistant, it is possible to have dampness inside the foam. If this is the case, we’d recommend removing the foam and allowing it to dry before storing it. Once your mattress is completely dry, roll up your mattress and store it in a cool and dry location.
You can pump up your Sleep System's base higher to for more rigidity, but it is really a personal preference on firmness. The pump's gauge goes lower than 7 PSI. Many people tend to stop pumping well before 7 PSI, as long as you are reaching a rigidity in the base you are satisfied with, that's all that matters! Once you've slept on the System a few times you'll start to get a feel for what firmness is most comfortable for you.
Yes, the covers on all of our products are machine washable! You can spot clean as needed or for a deeper clean, unzip the cover and toss in the washing machine. We use high quality nylon fabric, so recommend washing on cold with like colors and dry on a line or in the machine on a low heat setting.
Yes! The Foamy Duffel 120 is a great alternative to the Sleep System Carry Bag.
While the Foamy Duffel is water resistant, it is not fully waterproof. It can withstand a bit of precipitation and moisture, but it is best to keep it in a dry area while on the road.
The Foamy Duffel is the ultimate hauler for your HEST gear and is built to carry your entire HEST set up, including a Foamy mattress, pillow and bedding!
The Foamy Duffel is integrated with backpack straps that offer hands-free carry. It also has compression cinch straps that allow you to tighten the load when not fully packed. Whether you're heading to camp or stashing gear at home, this duffel is made to move your HEST essentials with ease.
The Foamy Duffel is made with durable materials which are designed to last a lifetime.
It is best to store your Down Comforter uncompressed inside of the Tote 50. This looser storage will help the comforter retain its loft over time. The Tote 50 allows you to store your comforter, duvet cover, and other bedding items together, so they’re ready to use when you deploy your sleep system.
Whether you are using the Tote 50 or Tote 25, they both are great for hauling around your camping gear and other accessories. The Tote is durable and has a waterproof exterior shell to protect your gear.
The tote is great for carrying groceries for a picnic, beach essentials, or as a carry all for any additional outdoor gear!
Both of our comforters provide a very similar amount of warmth and are both rated for 40 degrees. They both use the same exterior fabrics and have the same feature set. The main difference is the fill type (sustainably sourced (RDS) duck down vs a 100% recycled polyester fill with no hot melt bonding).
By not using “hot melt bonding", we reduce our energy use during production by eliminating batch ovens and the resulting product has a softer feel and greater flexibility.
The Down is more compressible and packable whereas the synthetic is bulkier.
At the end of the day it is up to your personal preference!
The footbox is one of our most unique features with the Comforter.
It is located at the bottom of your comforter and uses a draw string to cinch around the base of your mattress (to keep your feet tucked in). This connection helps keep the comforter in place on the mattress and keeps it from being pulled out of place when sleeping with a partner.
The Comforter is a great alternative to a traditional sleeping bag and the footbox allows the Comforter to achieve a similar level of insulation and warmth as a sleeping bag especially when paired with an insulating, high r-value mattress.
The Comforter is an excellent alternative to a sleeping bag.
Traditional sleeping bags are constricting, which make it hard to regulate temperature and cool down when you sleep. They are also made with noisy fabric that can be loud and clammy/have a sticky feeling. Our Comforters provide the warmth of a sleeping bag but use a soft quiet fabric that is much softer and gentler on your skin. Our premium fabric is similar to what is used in high quality down puffy – it insulates, is soft to the touch and doesn’t make a loud crinkley noise when moving throughout the night.
Our Footbox allows you to tuck and cinch the comforter at the base of your mattress, so that you have the coverage and warmth of a sleeping bag, without the constriction.
The Comforter is designed to help you regulate body temperature and stay cool during the night. To facilitate deep and restful sleep, your body temp should lower as you enter REM and Deep Sleep stages. With the HEST comforter you’re able to expose your glabrous skin (hands, feet, and face) at night to allow for thermoregulation. The comforter allows you to expose your arms, hands and feet to regulate your body temperature which is difficult to do with a traditional sleeping bag. If you need to warm up, just cinch the footbox (described above) and you will warm right up.
The fabric for the Comforter is polyester. It is soft and smooth to the touch, similar to a premium down puffy. It is not the traditional slippery, clammy, noisy fabric you would associate with a sleeping bag.
We recommend 40 degrees as the comfort range for the comforter when using a high r-value mattress like the Foamy, Dually, or Sleep System. Additional insulation can be added in the form of our Fleece or Standard Duvet, or additional bedding items like a top sheet.
HEST offers both a standard and fleece duvet, just like you would use at home. They protect the comforter from the dirt and grime of camping, while also adding insulation.
The standard duvet features a soft durable fabric, similar to our fitted sheets. It helps keep the comforter clean and can be used year-round in all temperatures. It is easy to toss in the wash at the end of your trip instead of washing the whole comforter.
The fleece duvet features a durable top fabric to help protect the comforter and a warm, extremely soft fleece on the interior. It is ideal for camping in colder weather, winter and shoulder seasons, when you want to add some additional insulation. It adds significant warmth to our comforters allowing you to sleep comfortably in temperatures approaching freezing.
The Duvets make caring for and cleaning your comforter a breeze.
Both comforters should be stored clean and completely dry. But we do recommend different methods of storage for our Down and Synthetic comforters.
The Down Comforter can be stored in its provided stuff sack for short periods of time, during your trip or for temporary storage between trips. But for longer term storage it is better to stow your Down Comforter less compressed. It comes with a tote bag which works well to house it for longer term storage, or it can be hung in a closet. The down will perform better, retain its loft and extend the life of the product, when stored loosely or hung up
The Synthetic Comforter can be stored in the provided stuff sack. The fill will not be damaged or affected by long periods of compression.
Both comforters are machine washable. You should follow the specific instructions on the care label. They are also listed below for your reference.
Down Comforter:
Synthetic Comforter:
Please refer to our size chart:
Our fitted sheets and pillowcases provide protection against the elements, dirt, and abrasions. Keeping your product clean, protected and fresh throughout your trip.
All HEST product covers are removable and machine washable, but it is much easier to remove and wash the fitted sheets and/or pillowcases than removing the foam and washing the product cover.
Imagine touching a tile floor versus a wood or carpeted floor.
Through thermal effusivity, integrated jade particles in the fabric absorb heat from the environment. Jade’s high thermal conductivity quickly extracts heat upon contact providing immediate cooling and comfort, especially in warm environments. This means that your bedding will regulate your temperature and help you stay cool on warm summer nights.
The advantage of having one of our Duvets is that they protect your comforter from dirt, elements, and abrasions. They also add additional insulation and are very easy to wash, keeping your comforter clean and in good shape for the long run.
The main difference between the 2 comforters is that the Fleece Duvet adds additional warmth and is well suited for cold weather camping. The Standard Duvet is better suited for year round camping in all temps.
They both provide exceptional comfort. Many customers use the fleece in the winter time/shoulder seasons and then transition to the standard fabric the rest of the year.
The cooling fitted sheet is meant to go over your mattress and be slept on top of just like a normal home sheet. Whereas the cooling top sheet is built to be slept underneath, it features a footbox to prevent slipping and packs into itself for easy portability. It is the perfect solution for camping on a warm night.
Anyone with a HEST memory foam camping mattress and a dog can probably attest that their pooch won’t stay off it… so why not make our furry friends a bed that’s especially for them? Since we already know dogs dig our memory foam and fabric, we decided to maintain the same premium materials as our human pads. Nothing less for your HEST friend!
The HEST Dog Bed is super easy to use.
SETTING UP
1. Unclip the two clips on the integrated compression straps.
2. Roll out the comfort.
3. Sit, Down, Stay & sweet dreams for your doggo.
PUTTING AWAY
1. Starting at the head of the dog bed, begin rolling. Start with a tight initial roll, use your knee to compress as you go, and take your time- it takes a moment for the air to escape the foam.
2. When fully rolled, reattach clips & tighten integrated compression straps by cinching.
3. Hit the road!
When you get home from your trip, we recommend airing out the mattress till it’s fully dry before long term storage. Once dry: store in a cool, dry place.
More info on using your HEST Dog Bed can be found here.
We designed the HEST Dog Bed with a foam liner to protect the foam against the extra wear and tear of daily use by an adventure dog. We know sogginess & mud are inevitable when it comes to camping with a canine, so having an extra layer of protection will increase the lifespan of the memory foam.
The foam liner can be easily removed if you prefer a more plush/body contouring sleep for your dog. Simply:
1. Unzip & remove the cover.
2. Unzip the zipper located on the side of the waterproof foam liner.
3. Gently pull the foam out of the waterproof liner.
4. Gently reinsert the naked memory foam into the cover. Tips on getting the foam into the cover can be found in this blog/video.
Once you’ve unzipped and removed your stretch/waterproof mattress cover, it can be machine washed. We recommend cold, gentle cycle & hang drying to maximize the longevity of the fabrics’ performance.
